Privacy statement

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Elevate Vans B.V. cares greatly about your privacy. We only process data necessary for improving our services and handle all collected information about you and your use of our services with care. Your data is not shared with third parties for commercial purposes. This privacy policy applies to the use of the website and services provided by Elevate Vans B.V. These terms are effective from 20/04/2021, and all previous versions are void with the publication of any new version. This privacy policy describes the information we collect, its purpose, and how it may be shared with third parties. It also explains how we store, protect, and manage your data, as well as your rights concerning your personal data.

For questions about our privacy policy, please contact our privacy contact person listed at the end of this policy.

Data Processing

Below is an overview of how we process your data, where it is stored, the security techniques we use, and who has access to it.

Webshop Software

WooCommerce We use WooCommerce for our webshop, which is hosted on a server managed by Hostinger. Security measures such as SSL encryption and a strong password policy are in place to protect your personal data.

Purpose of Data Processing

General Purpose

We only use your data to provide our services, meaning the processing of your data is directly related to the task or assignment you have requested. We do not use your data for marketing purposes unless you have explicitly consented to such contact. Your data is not shared with third parties, except to fulfill accountancy and administrative obligations. These third parties are bound by confidentiality agreements.

Automatically Collected Data

Information automatically collected by our website, such as your anonymized IP address, browser, and operating system, is used solely to improve our services.

Cooperation in Tax and Criminal Investigation

In some cases, we may be legally required to share your information with government authorities to assist in tax or criminal investigations. In such cases, we will comply with the law while making efforts to object if possible.

Retention Periods

We retain your data as long as you are our client. Once you inform us that you no longer wish to use our services, your client profile will be deleted, except for data we are required to keep for legal reasons (e.g., invoices). Access to your client profile is restricted once your account is deactivated.

Your Rights

Under Dutch and European law, you have certain rights regarding the personal data processed by or on behalf of us. Below is a summary of these rights and how you can exercise them:

Right of Inspection

You have the right to view the data we process that relates to you. Requests can be made to our privacy contact. We will respond within 30 days.

Right to Restriction of Processing

You may request to limit the data we process relating to you. We will respond within 30 days and confirm the restriction if approved.

Right of Transferability

You can request that your data be transferred to a third party. We will respond within 30 days and provide the data via the email address known to us. Please note that transferring your data may affect our ability to provide you with services.